FAQ

Am I required to give you, my password?

We would never ask for your password or any other sensitive information. We will only need you to provide your email for billing purposes, and your username so we can know who to deliver the package to.

What payment methods can I use for my purchases?

We currently support PayPal as well as debit and credit card payments and are working on supporting more services.

Am I eligible for a refund?

In case you are unsatisfied with any of our services, you are entitled to a 100% money back guarantee valid for 30 days after your purchase. Our customer care team should issue your refund within 10 days of you filing your request.

Am I at risk when buying from you?

It is completely safe to purchase our services. We take great care of safeguarding your privacy and safety. We never ask you for any sensitive or private information except for what’s essential to complete your offer. We also offer the drip-feed feature to protect you from the algorithm’s gaze and support safe and secure payment methods and services.

Will I get banned for using your services?

Definitely not! We go to great lengths to ensure your account’s safety and integrity. Our service only provides real high-quality likes views and followers from active members of the community. Our drip-feed feature also makes sure that the services you buy from us are not noticed by the algorithm. All these features were put in place to keep you, and your account, safe and avoid any bans or suspensions.

Why am I losing followers?

Due to the nature of TikTok, the number of followers, likes, and views you have can ebb and flow over time. Additionally, TikTok might delete any pages it finds suspicious which could also drop your follower count. If you do, however, lose followers included in any package you purchased from us we offer free refills up to 30 days after your purchase, to replace the followers you lost.

Can you explain the drip-feed feature?

The drip-feed feature allows you to receive your order in multiple runs. This is so you don’t receive large numbers of followers, views, or likes in a suspiciously short amount of time. You may also choose the intervals at which these are delivered, like 3000 followers delivered in 10 runs or at specific time intervals.

Do you provide real followers?

Our packages include real, genuine, and active members of the Instagram and TikTok communities. For more details you can visit our services page.

Why did I receive my views all at once?

Receiving a small number of views all at once will most likely not be a problem, especially if you have a larger following. However, if this worries you, you can make use of our drip-feed feature to spread out your views’ delivery.

Will buying views also increase the amount of likes I receive?

When your account gets a large number of views it is more likely to be noticed by the algorithm. Your content will then be promoted to more people thus increasing your reach and organic engagement, i.e., your views.

How soon can I expect to receive my followers?

After completing your order, your followers should be delivered within the hour. Please note that for safety reasons we only deliver 3000 followers per account per day.

Do you offer monthly plans or subscriptions?

We are currently working on developing subscription packages and monthly plans. For any comments or suggestions, feel free to contact our customer service team.

When can I expect to receive my order?

It would usually take 24 hours for your followers to be delivered after you’ve completed your purchase. This is to avoid any issues with TikTok’s algorithm.

If you used the drip-feed feature, your order will be delivered according to the schedule you have selected.

For how long am I eligible for a guarantee?

We offer free refills within 30 days of your purchase.

I did not receive my delivery after completing the payment process?

This may happen for a few reasons. You should first make sure that your account is set to public you didn’t change your username after your purchase. You should also check that your video is still posted (not deleted) and that your content did not violate any terms of service.

If the issue persists, you may contact our customer service team who will make sure to assist you with your issue. You can also send an email to support@probooster.com

Can I customize my own package?

The packages we are currently offering are customized to fit any goal or budget. If you have any suggestion, however, you may contact our customer service team.

Are there packages that include followers from a certain background or country?

We are working to provide more targeted packages at the moment and will make sure to update our current package selection once we do.

For how long am I eligible for a refill?

You are eligible for refill within 30 days of your purchase. In case you lost likes, views, or followers that were included in your purchase, you may request an instant refill.

How do I receive my likes from you on TikTok?

We will only ask you for your username and will start delivering your order within 20 minutes of your purchase. In case of high demand however, it might take around 60 minutes for your order to be delivered.